If the problem occurs with the file from another application, reinstall Acrobat Distiller. Then try to create a PDF file with Acrobat Distiller.
Proceed to Troubleshoot Acrobat PDFMaker. Then try to create a PDF file from that document using the Adobe PDF printer and the Acrobat Distiller application:
For example, if the file lists a PostScript error, troubleshoot the error according to the recommendations in Troubleshoot PostScript Errors.